Blumira Pricing for MSP Partners

Blumira provides aggregate volume discounts to our MSP partners in return for incorporating Blumira into their managed services offering. Internal use of your NFR account is free for up to a year using our NFR Program. Your internal usage remains free once you add paying customers to your MSP Portal. When you are ready to add clients on a paid edition, you will commit to a monthly minimum dollar amount via an order form. That commitment drives your partner cost for all of your sub-accounts until you increase your commitment via a new order form. 

For any questions, please email: msp@blumira.com 

 

Quick Facts You Should Know:

  • How does Blumira bill and what is a 'Knowledge Worker?
    • A knowledge worker is an employee who uses a computer. We do NOT want accounts such as admin/system/service accounts to be in scope for billing. Instead, we only bill for actual employees who are using technology.
  • How do you count knowledge workers?
    • The billed user count is based on how many users you report using our MSP Portal. We do not do any automatic user counts.
  • What is the limit on Agents?
    • For XDR and SIEM+Endpoint Visibility, there is an agent cap of 200% of the billable user count. In the rare case that you need more than 200% of the user count, please increase your user count to increase the agent count
    • For the M365 edition, there is a cap of 5 Agents per account included in the M365 edition pricing
  • Is my internal usage free?
    • Yes. For 12 months, MSPs have access to the NFR program. This free internal use lasts indefinitely once you sign up for a monthly minimum
    • In rare cases where usage is outside the norm, we may ask you to pay for internal usage or change your usage habits.
  • How many free licenses are included in my NFR?
    • In your NFR, you get 5 users for free, which sets the agent limit at 10.
    • The amount of included users increases as you commit to a minimum tier and you can pay for extras if necessary.

Our Most Popular Editions:

Free SIEM

Available for all clients in your MSP Portal

What's Included:
  • 14 days retention
  • Choose 3 cloud integrations

    (Microsoft 365, Google Workspace, SentinelOne, Webroot, Mimecast, Duo Security, Cisco Umbrella, Sophos, JumpCloud, OneLogin, Azure Event Hubs, Google Cloud, Sophos, 1Password)
  • Log collection & threat analysis
  • Managed detections & rule insight
  • Response playbooks
  • Dashboard summary & basic reporting
  • Notifications (voice, email & text)
  • Executive Summaries
What's Not:
  • Longer retention
  • Endpoint, server, or Firewall logs
  • SecOps or Product Support
  • Turning Detections on 
  • Creating Detection Filters

M365  

Starting at $1.50 /knowledge worker, Per Mth

What's Included:
  • Everything in Free SIEM, plus:
  • 30 days retention
  • Detection management & detection filters
  • Advanced dashboards & reporting
  • Customer support (9am-8pm ET)

  • Limit of 5 Agents per Account
What's Not:
  • Longer retention
  • AWS Cloud Connector
  • Firewall Logs
  • 24/7 Support

SIEM+ 

Starting at $8.50 /knowledge worker, Per Mth

What's Included:
  • Everything in Free, M365, and SIEM Pro, plus:
  • All cloud & sensor integrations
  • 2 Blumira Agents per user 
  • 1 Year Data Retention
  • Blumira Investigate data visualization 
  • Executive Summaries
  • Manual host isolation
  • Manual dynamic blocklists
  • Honeypots
  • Emergency after hours support (24/7 for critical issues)
What's Not:
  • Automatic Host Isolation
  • Retention longer than 365 days
  • Automatic blocking for dynamic blocklists

Other Editions Available:

SIEM PRO

Starting at $5 /knowledge worker, Per Mth

What's Included:
  • Everything in Free, and M365, plus:
  • All cloud & sensor integrations
  • Manual dynamic blocklists
  • 30 days retention, standard. Can be increased to 90 days for $1 per user
What's Not:
  • Blumira Agents
  • Retention longer than 30/90 days
  • 24/7 Support

XDR

Starting at $10 /knowledge worker, Per Mth

What's Included:
  • Everything in SIEM+, plus:
  • 1 year retention+
  • 2 Blumira Agents per user 
  • Automated host isolation
  • Automated blocking (for dynamic blocklists)
  • Blumira Investigate data visualization

Initiating billing for customer accounts

To get billing started for a customer in your Blumira MSP Portal, email msp@blumira.com or your Partner Specialist to inform them of what your minimum monthly commitment will be. The minimum commitment drives your pricing for all customers under your account. We will send you an order form to e-sign per your selection.

MSP Pricing Tiers

NFR Program Inclusions 

FAQ

Do I have to sign up for a minimum plan before I add clients onto the Free edition?

No

Is there a Monthly Minimum?

Once you sign up for our NFR program, your internal use is free as described above and you can add clients onto our Free edition. When you have clients ready to sign up for paid editions, you will select a tier from the table above to get started and there will be a monthly minimum associated with that tier. We will bill you for actual usage once your usage exceeds your minimum, or we'll bill your minimum if usage doesn't exceed the minimum.

Is there an Annual Commitment or contract term?

Yes, at the MSP level. Each order form carries a 1 year term. One order form is all that's required for all of your future clients. There are no minimums or commitments at the sub-account level.

What do I do if I need more Users/Agents/Rention included in my NFR account?

You can pay for any extras that you need for internal use once you're on a paid plan. Email msp@blumira.com to get connected to your Partner Specialist so we can help you.

Is there a Monthly pay-as-you-go option?

Not at this time, although we're investigating how we can add this in the future.

What defines a knowledge worker employee (per employee pricing)?

A knowledge worker is an employee who uses a computer. We do NOT want accounts such as admin/system/service accounts to be in scope for billing. Instead, we only bill for actual employees who are using technology.

We do not do any automatic user counts. The billed user count is based on how many users you self-report using our MSP Portal.

An employee using two computers is still only one knowledge worker and that is only if that employee is actively contributing logs to their environment. We wouldn't want to count something like a factory worker who only uses a computer to clock in/clock out. 

How do you provide support?

Full support is available for paid editions only, including Microsoft 365, SIEM Pro, SIEM+ and XDR. Your team can contact our support directly in the Blumira app, by email or calling our support line. Depending on the support hours included in the edition, Blumira’s SecOps team is available 24 hours, 7 days a week for critical priority issues.

1725391_RedoQuarterlyBadgewinnersdesignCopy_03_1080x1080_091923Can we mix and match editions to exceed our minimum?

Any paid edition can be used to meet or exceed your monthly minimum commitment. You can have sub-accounts on separate editions and the aggregate total of those is counted towards your minimum commitment.

How can I book time with the Blumira MSP Team?

Please use this link to book a time with one of us based on availability that works for you.